loyalty

Long Term Loyalty Is Gone

Mon, 05/03/2021 - 23:36

Monday's Musings: Long Term Loyalty Is Gone!

Long-term loyalty is gone. Your customers will trade loyalty for convenience, value, or status. Consider Domino's. Even though they managed an A+ digital transformation in the 2010s, the company now faces a new existential threat. The enemy is no longer Pizza Hut; it's the new wave of food delivery companies like Uber Eats and DoorDash moving into its sector.

Sun, 08/16/2009 - 19:51

News Analysis: MultiPlus Solutions Acquisition Expands IFS' Investment In Project Based Solutions

Thu, 08/06/2009 - 05:53

Thursday's Thanks: It's Been A Great 5 Years!

Tue, 08/04/2009 - 09:19

Tuesday's Tip: How To Properly Align Team Incentives In Software Contract Negotiations

Sun, 08/02/2009 - 17:01

Monday's Musings: Users Now Expect More Advocacy From Their User Groups

Sat, 07/25/2009 - 04:24

News Analysis: NetSuite Acquires QuickArrow To Expand PBS Presence

Tue, 07/21/2009 - 17:15

Wednesday's Whispers: July 2009 - People Whispers

Mon, 07/20/2009 - 17:07

Tuesday's Tip: 3 Approaches To Return Shelfware

Mon, 07/13/2009 - 18:11

Research Summary: An Enterprise Software Licensee's Bill of Rights, V2

Sun, 07/12/2009 - 23:00

Monday's Musings: Why On-Premise Vendors and SI's Should Go on the Offense with SaaS

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