services

From Pyramid to Diamond With AI Bots Not FTEs

Monday's Musings: In An Age of AI, Death To The Pyramid Model, Long Live The Diamond

The Traditional Pyramid Is Under Attack Most professional services firms have operated in a pyramid model where the most senior owner of a P&L would have a staffing ratio of 1:3 to 1:5 and their next reports would have a staffing ratio of 1:5 to 1:10. This pyramid structure would continue until the last level. There could be as many as 8 to 10 levels in a structure that looks like this with billable rates per hour that would correspond to seniority and level of expertise.
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WITTCH Stacked

News Analysis: Global Services Q4 Wrap Up Shows Slowing Momentum

Temporary Slow Down Ahead All indications from Constellation's 1000 person executive network show a temporary 3 to 6 month slowdown ahead. This pause in general IT spending impacts mostly the North American markets.
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Apple Business Essentials

News Analysis: Apple Business Essentials Simplifies SMB Ownership Experience

Apple Launches New Business Essentials Service On Wednesday, November 10th, Apple introduced a new business service for companies up to 500 employees. Apple Business Essentials enables organizations to easily add users, onboard users, back up information, secure devices, receive 24/7 support, repair devices onsite, and manage the device lifecycle for deployment.
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