Webinar Invite: Disrupting Digital Business - The Customer Experience Imperative

May 16, 2015

I’ve been talking about my new book Disrupting Digital Business a lot lately, and featuring key lessons here in my blog. My book tour has led to many conversations where it’s apparent that we stand at the precipice of one of history’s major moments of truth – the disruption of digital business as we know it. Don’t be fooled – or numbed. This is happening, and it’s happening to all of us. Even in my business, we are not immune, and we think constantly about what this means for us – after all, we are in the experience business, and this is one of the first to be impacted.

I am presenting on Disrupting Digital Business: The Customer Experience Imperative at a webinar 26th May (hosted by Microsoft) – feel free to join the conversation at #MSDynCRM #CustExp. I also encourage you to keep watching for lessons, and join in full keynotes and book tours.

Your POV.

Want to learn more about disrupting digital businesses? Are you competing in a new business model? Have you ordered the book?
Add your comments to the blog or reach me via email: R (at) ConstellationR (dot) com or R (at) SoftwareInsider (dot) org.

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