C3 Transform Celebrates Real-World Enterprise AI

From March 18th-20th, 2025, C3 AI convened more than 650 attendees across 250 organizations and 50 partners for one of the world’s largest enterprise AI conferences, C3 Transform. The annual event, held at The Boca Raton, brought real AI practitioners together for intense knowledge sharing, hands-on training, and thought leadership in the critical field of enterprise AI. 

For many who have been following the AI in the enterprise conversation, few technology vendors have cracked the code on enterprise AI and even fewer have delivered turn-key solutions that customers can implement with repeatability. While some firms deliver a loose framework and massive consulting with lots of fanfare and others have great marketing of vaporware, C3 takes the opposite approach and delivers software through 131 turnkey enterprise applications and 100 generative AI applications. In fact, C3 can deliver enterprise grade outcomes from AI such as demand forecasting, predictive maintenance, customer churn, and stochastic optimization for enterprise grade customers. 

During the opening keynote, founder, CEO, and Chairman of C3, Thomas Siebel, shared how they can help companies such as Dow and Shell prevent downtime in their plants. The savings in downtime reduction provides billions of dollars of real-time economic value. Tom Siebel has been a voice of reason in the AI hype as customers have often started with a competitor solution and ended up with a deeper investment with C3. In conversations with customers, almost every attendee mentioned how happy they were with the business outcomes, the software experience, and the responsiveness of the C3 Team. C3’s own internal NPS scores reflect this with a +59 for pilots and a +45 for production customers. 

On the product side, customers in general rave about the Version 8 performance. C3’s internal numbers show 20X improvements in data ingestion, 24X improvements in data evaluation, 25X in model training, and 150X in data sync time. Most partners would concur that performance has exponentially improved.

Key product announcements include: 

• C3 AI Data Fusion. C3 has simplified the complex requirements to ingest, integrate, and manage data into the unified federated data image. The visual interface uses Gen AI to recommend integrations including field mappings, then automatically handles logging, veracity, governance, and provenance of data. 
• C3 AI Vision. The user experience for enterprise software has mostly been dreadful. C3’s new offering delivers on immersive spatial visualization. The design point abstracts transactional or operational processes and displays them into spatial information instead of static charts. The user experience moves from 2D to a digital twin or spatial map. 
• C3 AI Developer Hub. This new portal makes it easier to provide consistent documentation. Training classes include comprehensive on-line developer training; application development tools; integrated, AI-powered, coding assistant; distance learning; collaboration and community; continuous integration/ continuous deployment, and API management. 
• C3 Agentic AI everywhere. Since Dec 2022 the vendor delivered 100 Generative AI apps. Most Gen AI apps apps tend to be unimodal or bi-modal[JG1] . You can’t use all the data. Access controls can’t be used for security, stochastic issues abound, and data ends up on the internet. C3 takes a different approach, one that aligns with enterprises. Key differentiators from Generative AI for C3 include agentic orchestration, deterministic responses, enterprise access controls, traceable to ground truth, no-LLM caused data leakage, zero hallucinations, no IP liability exposure, no incremental cybersecurity fixes, and LLM agnosticity.

The Bottom Line: Real Enterprise AI Exists

Many prospects and customers may be attracted and excited about enterprise AI. However, few are thriving in their implementation. The C3 Transform event brought some of the best in-production use cases in Enterprise AI together to show the art of the possible from traditional AI to Gen AI and Agentic AI. With 15 years of AI heritage in the enterprise, serious AI executives should take the time to talk to C3 customers and partners about what can be achieved in AI, especially for enterprise requirements. As the hype only amps up and the investments continue to increase, Constellation recommends that prospects and customers take the time to understand the differentiators that matter. C3 should be included in ShortLists for Enterprise AI Projects