Monday's Musings: Understand The Spectrum Of Seven Artificial Intelligence Outcomes

September 17, 2016

R-Wang-640x480

Successful AI Projects Seek A Spectrum Of Outcomes

As artificial intelligence (AI) continues to move from the summer of hype to the fall tech conference news cycle, mass confusion has begun on what AI can be used for.  From fears of SKYNET, to hopes for the computer in StarTrek and Jarvis in Iron Man, the value will come from defining the proper outcomes.   AI is more than just a fad.  With a market size of $100B by 2025, Constellation sees the AI subsets of machine learning, deep learning, natural language processing, and cognitive computing taking the market by storm (see Figure 1).

Figure 1. Artificial Intelligence Market Will Surpass $100B by 2025

rwang0-ai-market-100b-by-2025
The disruptive nature of AI comes from the speed, precision, and capacity of augmenting humanity.  When AI is defined through seven outcomes, the business value of AI projects gain meaning and can easily show business value through a spectrum of outcomes (see Figure 2):

  1. Perception describes what's happening now.  The first set of outcomes rudimentary describe surroundings as manually programmed.
  2. Notification tells you what you asked to know.  Notifications through alerts, workflows, reminders, and other signals help deliver additional information through manual input and learning.
  3. Suggestion recommends action.  Suggestions build on the past behaviors and modify over time based on weighted attributes, decision management, and machine learning.
  4. Automation repeats what you always want.  Automation enables leverage as machine learning matures over time and tuning.
  5. Prediction informs you what to expect.  Prediction starts to build on deep learning and neural networks to anticipate and test for behaviors.
  6. Prevention helps you avoid bad outcomes.  Prevention applies cognitive reckoning to identify potential threats.
  7. Situational awareness tells you what you need to know right now.  Situational awareness comes close to mimicking human capabilities in decision making.

Figure 2.  Spectrum of Seven Outcomes for AI

rwang0-spectrum-of-outcomes-for-ai

The Bottom Line: Form Follows Function In AI Powered Approaches

AI driven smart services will power the future business models.  As with most disruptive business models, form must follow function.  Just enabling AI for AI's sake will result in a waste of time.  However, applying a spectrum of outcomes to transform the business models of AI powered organizations will indeed result in a disruptive business model and successful digital transformation.

Your POV.

Are you ready to unlock the powers of Artificial Intelligence?  What's your entry point? Machine learning, natural language processing, topological data analyses? Would you like to hear what other organizations have embarked on?  Would you like us to present to your boardroom?  Learn how non-digital organizations can apply an AI road map to disrupt digital businesses in the best-selling Harvard Business Review Press book Disrupting Digital. 
Add your comments to the blog or reach me via email: R (at) ConstellationR (dot) com or R (at) SoftwareInsider (dot) org.

Please let us know if you need help with your Digital Business transformation efforts. Here’s how we can assist:
  • Developing your digital business strategy
  • Connecting with other pioneers
  • Sharing best practices
  • Vendor selection
  • Implementation partner selection
  • Providing contract negotiations and software licensing support
  • Demystifying software licensing

Resources

Reprints

Reprints can be purchased through Constellation Research, Inc. To request official reprints in PDF format, please contact Sales .

Disclosure

Although we work closely with many mega software vendors, we want you to trust us. For the full disclosure policy,stay tuned for the full client list on the Constellation Research website.
* Not responsible for any factual errors or omissions.  However, happy to correct any errors upon email receipt.
Copyright © 2001 -2016 R Wang and Insider Associates, LLC All rights reserved.
Contact the Sales team to purchase this report on a a la carte basis or join the Constellation Customer Experience

Cupertino Ray Wang Ray R Wang @harvardbiz #digital #disruptingdigital Apps Strategy Boardroom Priorities Brand Promises CDO CEO Chief Digital Officer Chief Executive Officer Chief Financial Officer Chief HR Officer Chief Information Officer Chief Marketing Officer Chief People Officer Chief Technology Officer CIO CMO CTO Data to Decisions digital artisans Digital Business Digital CXO's Digital Disruption Digital Proficiency digital strategy digital transformation DigitalBiz digitaltransformation disrupting digital Disrupting Digital Business disruptive disruptive business models Disruptive Tech Life Cycle disruptive technology enterprise applications enterprise apps Enterprise apps strategy Enterprise Software Intention Driven mass personalization Mass Personalization At Scale Monday's Musings network economy News Analysis P2P P2P Networks People to People R "Ray" Wang; rwang0 Software Insider SoftwareInsider #WEF Attention Economy CHRO Constellation Research CXO Economics Economy Global Economy Harvard Business Review Press World Economic Forum #Davos2016 #WEFTalks cfo Chief Creative Officer Chief Data Officer Chief Information Security Officer Chief Procurement Officer Chief Revenue Officer Chief Sales Officer Chief Security Officer Chief Service Officer Davos Fourth Industrial Revolution @FT artificial intelligence man vs machine Wipro event report Featured future of work finance Transformation of Finance health healthcare #ENV16 2016 Big Data blockchain blockchain technology bots business disruption business transformation chatbots Chris Capossela Cloud Cloud Platform Consumer Tech Conversations as a Platform Cortana crm; CustExp customer engagement customer experience customer relationship management digital assistants financial services Lillian Rincon machine learning Microsoft Microsoft Delve Microsoft Dynamics Microsoft Envision Microsoft Office Microsoft Office 365 Natalie McCullough Office Graph People Analytics Satya Nadella user conference user event vendor events vendor strategy Volometrix ad networks audience acquisition audience development Brand brand promise brand strategy content content management creative to commerce customer care customer service CXM data driven digital commerce Digital Marketing Digital Marketing Transformation disruptive technologies Engagement marketing marketing agencies marketing automation marketing execution Marketing Strategy Peer to Peer Programmatic ROI Chief Operating Officer COO accounting appsexchange cloud computing Enterprise Resource Planning ERP financial management FinancialForce Research Summary NetSuite PaaS platform as a service user experience ux analytics data quality data services data stewardship master data Reltio big ideas DoubleDutch event marketing live engagement marketing AI Cognitive Computing HOLMES Wipro HOLMES #IOT Chief Customer Officer CX CXP Internet of Things Big Data Business Models data 2XU acquisition acquisitions adidas Adobe Amazon Amazon Web Services American Golf Anya Hindmarch AppExchange Avangate Avenue B2B B2C B2C E-commerce Bare Escentuals Brooks Brooks Brothers Browns Burton Callaway campaign to commerce carters's Clarins Cloud Wars Cole Haan Columbia Commerce Commerce Cloud content management system Converse Corporate Social Responsibility Cortefiel Crabtree & Evelyn crocs customer relationship management (CRM) Deckers Brands Demandware Digital River e-commerce ecco Elastic Path EMU Australia Ethan Allen Fila Gaiam Godiva GoPro Gore HotTopic House of Fraser Hurley IBM IBM Smarter Commerce Jack Wolfskin Jewlery Television JoAnn Karstad kate spade Kiehl's L'Oreal Labelux Lacoste Lancome Land's End Liebeskind Life is Good London Drugs Lush Fresh M. Gemi M&S Marc O'Polo Matrix Commerce mergers mergers and acquisitions Michael Hill Micheal's mothercare Mountain Hard Wear NewBalance Nine West OVS Pacsun Panasonic Pandora PartyCity Pentland Perry Ellis Picard Pier1 Imports Poppin Puma Quicksilver r Samsonite Reitmans Rituals Rockport Roots S.Olive Scotch & Soda Shopify Skis.com Skullcandy Sleepys Solstice Sorel Space.NK Speedo Stoenwall Kitchen Tory Burch Traeger Trina Turk True Religion UGG Urban Decay Vibram Vineyard Vines analysis BREXIT CoIT CoIT and the New CSuite Corporate Digital Divide Digital Divide Digital privacy Digital safety Next Gen Customer Experience Next Gen CXP PESTEL Technology Optimization Christian right Domestic gun violence gun violence Hate speech Hollywood Violence Hollywood’s influence Homophobia Islamic terrorism Islamic Terrrism Isolationism of 2nd generation Muslims jobs Lack of jobs Mental health coverage orlando Personal Log Pulse radical islamic terror religious right society Video game violence Cloud suites Oracle DemandCaster manufacturing Manufacturing Cloud Microsoft Dynamics AX MPS Plex Plex Systems s&op supply chain supply chain orchestration supply chain planning suppy chain management co creation co innovation Consumerization of IT design phase design thinking disrputing digital Enterprise Business Apps Enterprise Business Apps Vendors Infor Infor Digital board room C-Suite Chief Collaboration Officer early adopters future future of business Futurist Futurist framework enterprise mobile Enterprise Mobile Management mobile Mobile Biz mobile device management Mobile Enterprise mobile experience Mobile Management Mobile OS Mobile Security Mobile strategy Mobility Samsung Samsung Galaxy Samsung Galaxy Note7 alibaba Apple Augmented Humanity Baidu Facebook Google QQ recommendation engines sina tabao Tuesday's Tip Yahoo! Yandex