News Analysis: Shopify Launches Global ERP Program

October 14, 2021

Five Major Global ERP Vendors Join Shopify App Store Program

On October 14th, 2021, Shopify announced a broad-based partnership with five leading ERP vendors to improve the data and workflow integration of Shopify's commerce platform to key back office capabilities such as financials, order management, inventory, and supply chain. Upon closer examination inside Shopify's App Store, each vendor provides varying levels of functional integration:

Figure 1. Inside the Shopify App Store

Shopify Plus Global ERP Program App Store

Source: Shopify

Acumatica Cloud ERP

Acumatica Retail-Commerce integration provides a free connector to Shopify. Users can manage omni-channel orders, accounting, customer support, inventory, picking-packing-shipping, and returns. The offering integrates with Financials, Sales, Inventory, CRM, and Fulfillment.

Brightpearl

Brightpearl's Retail-tailored Digital Operations Platform is a free integration that handles back off retail operations. Key integration points include orders, inventory, shipments, and payments. Customers often choose Brightpearl for multi-currency capabilities, fulfillment center management, inventory reporting, inventory demand planning, integrated warehouse management, and multi-location inventory mapping.

Infor

Infor eCommerce Connector is a free connector synchronizing order, inventory, pricing, and customer information between Infor CloudSuites and Shopify. The connector will allow for existing, new, and guest customers to purchase products via credit card. Customers will also be able to initiate a return and request a refund through Shopify. Product images and enriched data will be enabled through Infor’s PIM. The connector is designed to be a one-touch connector, fully tested and certified to ensure seamless order processing.

Microsoft Dynamics 365 Business Central

While not yet on the Shopify App Store, Microsoft Dynamics 365 Business Central has teamed up with Shopify to provide ERP integration with Shopify's commerce platform. Pricing details have not been disclosed to date. The app will be available Spring of 2022.

Oracle NetSuite

Oracle NetSuite provides full integration with Shopify, Shopify Plus, Shopify POS, and NetSuite. Product information is centralized and synchronization of data ranges from real-time to 90 minutes depending on the service. Key services include Order Sync, Coupon Sync, Gift Certificate Sync, Fulfillment Sync, Price and Quantity Sync, Full Product Sync, Real-time Price and Quantity Sync, Real-time Order Sync, and Refund Sync. Oracle NetSuite's connector starts at $83.25 per month and goes up to $333.25 per month to include full real-time synchronization and refund sync.

The Bottom Line: ShopifyPlus Customers Gain Key ERP Integrations

Shopify customers and prospects gain solace in knowing that Shopify has worked closely with the five of the 10 major ERP providers in the small to medium sized enterprise space. The ability to seamlessly integrate data, workflows, and processes will help customers spend more time on their core differentiators and less time on managing integration. Moreover, the ability to have near to real-time insights will help with improving decision velocity in the field. As customers and prospects double down on the 3A's of analytics, automation, and AI, this foundational initiative will help customers gain much needed scale to compete with the digital giants.

Your POV

Are you a Shopify Plus user? Do you have ERP integration challenges? How will this help you with your ERP Integration? If you are a prospect, will this improve your likelihood of buying Shopify?

Add your comments to the blog or reach me via email: R (at) ConstellationR (dot) com or R (at) SoftwareInsider (dot) org. Please let us know if you need help with your AI Digital Business transformation, and commerce platform efforts. Here’s how we can assist:

Developing your digital business strategy
Connecting with other pioneers
Sharing best practices
Vendor selection
Implementation partner selection
Providing contract negotiations and software licensing support
Demystifying software licensing

Reprints can be purchased through Constellation Research, Inc. To request official reprints in PDF format, please contact Sales.

Disclosures

Although we work closely with many mega software vendors, we want you to trust us. For the full disclosure policy,stay tuned for the full client list on the Constellation Research website. * Not responsible for any factual errors or omissions. However, happy to correct any errors upon email receipt.

Constellation Research recommends that readers consult a stock professional for their investment guidance. Investors should understand the potential conflicts of interest analysts might face. Constellation does not underwrite or own the securities of the companies the analysts cover. Analysts themselves sometimes own stocks in the companies they cover—either directly or indirectly, such as through employee stock-purchase pools in which they and their colleagues participate. As a general matter, investors should not rely solely on an analyst’s recommendation when deciding whether to buy, hold, or sell a stock. Instead, they should also do their own research—such as reading the prospectus for new companies or for public companies, the quarterly and annual reports filed with the SEC—to confirm whether a particular investment is appropriate for them in light of their individual financial circumstances.

Contact the Sales team to purchase this report on a a la carte basis or join the Constellation Executive Network